| 1. Dake Bibles - Do you offer Dake Bibles with indexing? |
Dake Publishing no longer produces Bibles that are indexed.
On the Compact Bible, indexing is not possible. On the Standard Size Bible on a few of the pages, indexing would cut into the words. In addition indexing increased the cost of the Bible quite a bit. Dake Publishing strives to produce a high quality Bible at the lowest possible cost. For these reasons Dake Publishing no longer produces indexed Bibles.
Customers wishing indexing may add do-it-yourself "index tabs" to their Bible if they like. These tabs are sold on this site, as an option at the bottom of all the Dake Bible product pages. |
| last updated - 2015-09-29 02:41:13 |
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| 2. Hours - What are your store hours? |
Ministry Helps Online store is open 24 hours a day, every day.
Our telephone (864) 682-5425 business hours are Monday through Friday 9:00 am - 5:00 pm Eastern Standard time. |
| last updated - 2015-09-29 02:41:42 |
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| 3. Logon Problems - How do I set my browser to accept cookies? |
Sorry you are having difficult at our site. For your protection our site is a secure site. But if you are having difficult at our site you will at other sites where you sign in as well. You must have "cookies" enabled on your browser in order to navigate on our site when you are signed in. Your browser must be set to accept cookies. If you set your browser you will have no problems at all.
To set your browser to accept cookies, follow the set of directions provided for your browser type. To find the version of Internet Explorer or Netscape you are using:
Windows users will find this information under the Help menu. Click “About [browser name].” Mac users will find that information under the Apple icon in the menu bar. Click “About [browser name].” If you're using Internet Explorer 6.0
1. Click Tools in your browser’s menu bar.
2. Click Internet Options.
3. A window will pop up. Click the Privacy tab.
4. The default setting is medium, which will allow you to accept cookies. To change this setting, move the slider to determine which setting you prefer.
If you're using Internet Explorer 5.0
1. Click Tools in your browser’s menu bar.
2. Click Internet Options.
3. A window will pop up. Click the Security tab.
4. Click Internet, then Custom Level.
5. Scroll down to Cookies and choose Enable.
If you're using Internet Explorer 4.0
1. Click View in your browser’s menu bar.
2. Click Internet Options.
3. A window will pop up. Click the Advanced tab in this window.
4. Scroll down to the yellow exclamation icon under Security and choose the Enable Cookies option.
If you're using Netscape Communicator 4.0
1. Click Edit in your browser’s menu bar.
2. Click Preferences.
3. Click Advanced.
4. Set your options in the area labeled "Cookies."
If you're using Netscape Communicator 6.0
1. Click Edit in your browser’s menu bar.
2. Click Preferences.
3. Click on Privacy and Security.
4. Then click Cookies, and select Enable.
For all other browser version instructions not listed here, please access the Help menu on your browser menu bar. |
| last updated - 2015-09-29 02:43:27 |
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| 4. Payments - How Do I Pay With Check Or Money Order? |
If you're still reluctant to use your credit cards for online shopping you can pay by check or money order. Just print out the order when you check out of the store and mail it with your payment. If you choose to mail us an actual paper check, please bear in mind that your order will not ship until the check clears our bank (usually 5-10 business days). This potential delay in shipping your order is why we recommend you use PayPal to pay by e-check, but the choice is ultimately yours to make. We also accept money orders, issued by USPS only. USPS money orders are guaranteed and inexpensive to use. No other money orders can be accepted at this time.
The payment address for the store is:
Ministry Helps 726 Vern Cora Road Laurens, SC 29360 |
| last updated - 2015-09-29 02:44:17 |
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| 5. Payments - How Do I Pay With PayPal? |
Using PayPal to pay for your orders is easy, fast and protected. You can quickly set up a PayPal account and fund it with your Visa, MasterCard, Discover or American Express credit card.
It is free to open an account and send money using PayPal. Personal accounts can send and receive money for free. They do charge modest fees for Premier and Business account members to receive payments.
Once you have a PayPal account set up you can use it to pay for your order here in the Ministry Helps store. When you check out after placing your order there will be a pay option page where you can select PayPal. This will take you to PayPal's secure website where you'll make your payment to Ministry Helps for your order. You'll then be directed back to the Ministry Helps with a "Continue" button.
You will then receive a confirmation email from PayPal for your payment and a confirmation email from Ministry Helps of your order and payment.
For more information on PayPal, simply paste this link into your address line of your browser: http://www.paypal.com
Sign up for your PayPal account today and be shopping in minutes! |
| last updated - 2015-09-29 02:44:33 |
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| 6. Products - How can I be notified of product changes and availability? |
You can go to "Product Notifications" under "My Account Information" and make selections for product notifications. If you are signed in, the box should be on the right hand side of your screen.
If you are not signed in, then you may do so by clicking on the "Sign In" icon, also located in the box on the right hand side of your screen. |
| last updated - 2015-09-29 02:44:42 |
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| 7. Security - How Secure Is Buying Online Using PayPal? |
The security of your information, transactions, and money is the core of PayPal's business and their top priority.
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
In addition, when you send a payment using PayPal, the recipient won't receive your sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know. |
| last updated - 2015-09-29 02:44:56 |
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| 8. Security - How Secure Is Online Buying? |
To help ease any concerns you may have about using your credit cards or Paypal to shop online we will explain our security here.
Ministry Helps has a SSL (Secure Socket Layer) certificate from GeoTrust. With a GeoTrust web server certificate on this website you can conduct secure Internet transactions with the trust and confidence you deserve.
More than 60,000 customers in 140 countries use GeoTrust security services to conduct business efficiently and cost-effectively over the Internet and wireless networks — including Fortune 1,000 companies throughout every industry.
SSL cerificates offer 128-bit SSL encryption (the highest level commercially available). This is the little gold padlock you see on your browser window that tells you the website is protected with a SSL.
Using PayPal to pay for your orders is easy, fast and protected. You can quickly setup a PayPal account and fund it with your credit card, debit card or bank checking account.
Ministry Helps is PayPal verified. Verification increases the security of the PayPal network. Verified members have successfully completed PayPal's verification system to establish their identity. In the U.S., a Verified member has confirmed a bank account with PayPal.
If you think online shopping is too risky just remember these precautions we take, the next time you gladly hand your credit card to a gas station attendant or a grocery store clerk and allow them to observer all the information on your credit card, while they take your payment.
If you're still reluctant to use your credit cards for online shopping you can pay by check or money order. Just print out the order when you check out and mail it with your payment. |
| last updated - 2015-09-29 02:45:16 |
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| 9. Shipping - When are Orders shipped? |
All orders received before 2:00 pm Eastern Standard time are shipped the same day. We strive to be the fastest with the delivery of all our products.
If you pay for your order by check, your order will not be shipped until your check has cleared our bank. We are saddened we must adopt this policy, but due to the number of bad checks we have received we have no choice. |
| last updated - 2015-09-29 02:45:24 |
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| 10. Shipping - Where will my order be shipped from? |
We ship most of our products from Laurens, South Carolina, 29360, USA.
On occasion we will drop ship from one of our suppliers if this will cause you to get your product quicker. |
| last updated - 2015-09-29 02:45:31 |
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| 11. Shopping Cart - How do I change item quantities? |
| If you wish to purchase multiple quantities of an item you have placed in your Shopping Cart then simply go to your Shopping Cart and use the drop down box next to the item to adjust the quantity. The system will automatically update the new quantity and price. |
| last updated - 2015-09-29 02:45:42 |
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| 12. Shopping Cart - How do I delete items from my Shopping Cart? |
| If you wish to delete an item in your Shopping Cart, select the "Remove" button that appears to the left of any item in your Shopping Cart. After selecting the "Remove" checkbox, click on the "Update" button. This will remove the item and refresh your shopping cart. |
| last updated - 2015-09-29 02:46:09 |
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| 13. Shopping Cart - How do I place items in the Shopping Cart? |
Once you have surfed through the site and found an item that interests you, add those products to your "shopping cart" by clicking the "Add to Cart" button. You will then be automatically taken to the shopping cart where your item has been placed ready to order. Should you wish to purchase more than one of any particular item, simply use the drop down box next to that item to adjust the quantity. Return to the shopping area by clicking the "Continue Button".
When you are happy that you have selected all the items that you would like to purchase, click the "Checkout" button. This will automatically take you to "Delivery Information" screen to verify, add or update your delivery details, select a gift wrapping service (if required), select your preferred method of shipping and add any special instructions or comments you wish. You can also select the "Redeem a Gift Voucher" option if you have one. Once you have completed all sections of this page, click the "Continue" button to view the final price for your order.
This page provides you the opportunity to alter your selections for your shipping address, method and items purchased. Please verify all details are as you wish or edit them as required. To proceed with your order click the "Confirm Order" button which will direct you to the Secure Payment page. Once you click the "Confirm Order" button you cannot change your order. After you have entered your Credit Card details press the "Confirm Order" button to complete your transaction.
Shortly after authorizing your transaction you will receive an email from Ministry Helps confirming your order. |
| last updated - 2015-09-29 02:48:04 |
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